ZENYTHED · INFORMATION
Terms and Conditions
Using our store
These terms apply to purchases from and use of Zenythed. Please review the product information and your selections before submitting a purchase request.
Products & prices
Prices are shown in USD. Product pages identify the selected finish, material, dimensions and set contents. Photographs illustrate the product design; display settings may affect how colors appear. The checkout summary shows the applicable item prices, shipping, tax and total before a payment request.
Payment authorization & order acceptance
By submitting a payment request, you authorize payment of the displayed total through the payment method you provide. An order is accepted when Zenythed confirms acceptance. A payment attempt alone is not confirmation of order acceptance. Contact support if you need assistance with a purchase request.
Fulfillment & shipping
We ship to the contiguous 48 United States and Washington, DC. Shipping is free on all eligible orders. Alaska, Hawaii, US territories and APO/FPO addresses are outside our shipping area. Please contact us about PO Box delivery before ordering. Order handling takes 1–2 business days. Transit after dispatch takes an estimated 3–4 business days. Total estimated delivery time is 4–6 business days; this is an estimate, not a guaranteed arrival date. Our daily cutoff is 07:00 PM, fixed GMT−06:00 Central Standard Time (Chicago), without daylight-saving adjustment. Business days are Monday through Friday, excluding US federal holidays. Orders placed after the cutoff, on weekends or on holidays begin handling on the next business day.
Returns & refunds
You may request a return within 30 days of receiving your purchase. For change-of-mind returns, items must be unused, in their original condition and original packaging. Email [email protected] with your order number and reason before sending anything back. After authorization, return items to Zenythed, 42 Rue Marcel Rivière, 78320 La Verrière, France. Change-of-mind return shipping, including international return postage, is the customer’s responsibility. We cover necessary return shipping for our errors, damaged items and defective items. Contact us with photos so we can assess damage, defects or incorrect items and arrange a refund or replacement. These claims are not subject to the unused and original-packaging conditions for ordinary returns. There is no restocking fee. Once your refund is approved, it will be returned to your original payment method within 10 calendar days.
Customer support
Contact [email protected] or write to Zenythed, 42 Rue Marcel Rivière, 78320 La Verrière, France. Nothing in these terms limits rights that apply under mandatory consumer law.